Ready to Ship
STANDARD CATALOGStandard blankets, Live Sale items, Little Luxury items, subscriptions, and warehouse merchandise.
Shipping & Returns
Everything you need to know about your order.
QUICK READReady to ship2–5 daysMade to order2–6 wksFree US shippingReturns within7 days
Shipping
How your order travels
Made to Order
MADE TO ORDER BLANKETSIncludes Made to Order blankets and the Back Number Collection. Production times noted on each product listing.
Specialty Prints
LIMITED RELEASENot eligible for free shipping. Additional shipping charges apply at checkout.
Printify Merch
T-SHIRTS, HATS, MUGS, SWEATSHIRTSFulfilled and shipped directly by Printify. Shipping times vary by Printify fulfillment partner.
Warehouse
THH + PH SELECT ITEMSFlat rate shipping. Applies to select THH and PH warehouse merchandise.
International
SELECT COUNTRIESCurrently available to select countries. Rates calculated at checkout based on destination.
Returns & Exchanges
If something isn't right
If you receive an item that is an error, defective, or flawed, please contact us and describe the issue along with photos. We'll provide a pre-paid label. Items must be returned within 7 days of receiving. Upon inspection, we'll have a replacement put into production and shipped to you.
Gift cards are non-returnable
Gift cards are an additional non-returnable item.
Returns must be in original, unused condition
If the item has been exposed to smoke, perfumes, detergents, animals, or has a smell, the return will not be accepted.
Washed items are not eligible for return
Items that have been washed will not be eligible for return — no exceptions.
Custom orders are not returnable
Personalized or made-to-order items cannot be returned.
Orders can't be canceled after placing
Once an order has been placed, we are unable to cancel it.
No returns due to color
Slight color variation is part of the handcrafted nature of our products.
30-day repair window for defects
We'll repair manufacturing defects reported within 30 days of receiving your order.
Refunds & Exchanges
The fine print
Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item.
Late or missing refunds
If you haven't received your refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
Sale items can't be refunded
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges (defective or damaged only)
We only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at info@thehandmadeheifer.com and send your item to:
The Handmade Heifer
11401 Bowden Road
Lipan, TX 76462 · United States
Still have a question?
Drop us a note — we're a small team and always happy to help with your order.